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1. Choose following as needed

   1. General-Report a Bug - e.g. files missing  

   2. General- General Tech Support - install software request

   3. Data providers - New Access request for Data providers

   4. Researchers - New access request for researchers

2. Fill in the fields and hit send

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   - Note :- you can choose the severity of your request by choosing a Priority Level - Medium, high, low

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3. You have Successfully submitted a ticket on Jira Service desk , see screenshot below for confirmation window

   

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