Accessing and Launching Workstations

Users are assigned cloud-based workstations to perform research and analysis. This section
provides a description of how to launch and use these workstations.

Launch Workstations

• Users can see the assigned workstations under the My resources tab on the left. By default, all the workstations are in an stopped state.

• Click on power icon to start a workstation. (turns red when clicked)

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• The workstation should become available within five minutes; you may not see any change immediately but soon as the connect button turns green, you can click it and it will pop open a new window.

• Note: “Connect” button does not start your workstation. You must start it before you can log in.

• The Guacamole landing page should be opened. Click the corresponding connection for your workstation.

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• The workstation may take a few minutes to initialize. When complete, a login screen will appear. Enter your SDC username and password at the prompt to access your workstation desktop.

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• SDC Username - Enter your SDC credentials (provided in your welcome email)

• SDC Password - Enter your SDC credentials (provided in your welcome email)

• Login.gov Email - Enter your http://Login.gov email id. (as you have registered)

• Login.gov Password - Enter your http://Login.gov password. (as you have registered)

• Login.gov One-time Authentication code - Download, install and setup with Login.gov an authentication app to your device and enter the one time authentication code and hit “ enter.”
  Some popular options include:

1. Android options: Google Authenticator, Authy, LastPass, 1Password.

2. iOS options: Google Authenticator, Authy, LastPass, 1Password.

3. Windows apps: 1Password, OTP Manager.

4. Mac apps: 1Password, OTP Manager.

5. Chrome extensions: Authenticator.

Installed Software on the workstation

By default, users will have the following installed on their workstations and some software can be requested via opening a Service desk ticket at https://securedatacommons.atlassian.net/servicedesk/customer/portal/2/group/3/create/25Connect your JSM Portal account or emailing the SDC team at sdc-support@dot.gov .

Manage Workstations

After launching their workstations, users can manage resizing CPU/RAM for a workstation by clicking on gear icon as shown below. A small window appears with two options: Resize Workstation and Add Storage (coming soon).

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Resize Workstation

• To resize the workstation, Click on Resize Workstation and the below window will pop open.

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• The Resize Workstation tab allows users to select desired CPU/RAM for their
  workstation. Current configurations will be grayed out and unavailable.

• A recommended list of desired CPU and RAM will appear upon pressing the down arrow. Make your selection.

• Select the “Start my workstation after resizing to the new configuration?” radio button to automatically start the workstation with the new configuration after saving changes.

• Select “Submit Resize Request” after all details are entered.

• Users will be returned to the Workstations tab with updated CPU and memory information. They will also receive a success email message from the system confirming the resize expiration date.

Stop Workstations

• Users can stop the assigned workstations by clicking on the same red power icon.

• Upon clicking the user will see below pop up window, Click on “Shutdown Workstation” to stop it.

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• Note: by default, all the workstations are scheduled to stop every day at 11 PM EST.

• Connect power icon will be greyed out once the workstation is stopped.